Refund policy
RETURN POLICY
Last updated November 1, 2023
Thank you for your purchase We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy
RETURNS
All returns must be postmarked within seven (7) days of the Delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please reach to our customer support at +91 8879617706 or email us at support@doodlecollection.com, place the item securely in its original packaging and include your proof of purchase.
Doodle Collection Private Limited
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email or WhatsApp when your return has been processed.
EXCEPTIONS
For manufacture defective or damaged products delivered, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- All items are eligible for Refund or Exchange in case of Manufacturing Defects only.
Refund Policy
The amount credited on refund will be based on the price of the product at the time of purchase. Any change in the product price thereafter will not be considered. As we do not have a reverse pickup facility yet, the shipping charges borne by you. The online refund procedure will be initiated within 15days after we have received your product. Once initiated, the amount will reflect in your account. We update our customers via email once we initiate the refund procedure. If we’ve emailed you about initiating the refund procedure, kindly wait for 15 days for the process to be completed. COD order refund will also be via online transfer hence the customer has to send an e-mail to support@doodlecollection.com or +91 8879617706 along with their bank details.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 8879617706
support@doodlecollection.com